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The Successful Law Firm Supervisor Program The 'Successful Law Firm Supervisor Program' is designed for those who are new to their position or who have had little or no previous management training, and who want to be more successful in their role. Highly interactive, the sessions are practical and help participants build skills that they can apply immediately. All casework and examples are based on real-life situations from today's law firm environment, tailored to the needs of the participants (all of whom are from law firms). The Program consists of the following eight, half-day modules: Making the Transition to Supervisor ·
Understanding and Successfully Navigating The
Transition Process ·
The First Step In Becoming an Effective Supervisor:
Self-Awareness The Supervisor as a Leader/An Overview of Employment Law ·
The Role and Skills of Today's Supervisor ·
Establishing Credibility ·
Four "F's" of Successful Supervisors ·
An Overview of Key Employment Legislation Human Rights in the Workplace ·
The Ontario Human Rights Code ·
Discrimination - Harassment ·
A Supervisor's Legal Obligations ·
"Duty to Accommodate" Managing to Improve Performance - Part I ·
Performance Management as a "Win/Win" ·
Setting Expectations ·
Giving and Receiving Feedback Managing to Improve Performance - Part II ·
Positively Addressing Performance Concerns ·
Managing Problem Performers ·
Putting it in Writing Managing to
Improve Performance – Part III
·
Conducting an Effective Performance Appraisal ·
When Termination is Required The Supervisor’s
Toolkit
·
Motivating Staff ·
The Art of Delegation Personal
Effectiveness Skills
·
Effective Time Management ·
Managing Stress ·
Action Plan for Moving Forward Administrative Details:
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