Enhanced Management Skills Program

Bridgepoint’s 'Enhanced Management Skills Program' is designed for those who have been in management for several years and who are looking for a “tune up”, or who have had minimal or no formal management training.

Highly interactive, the sessions are practical and help participants build skills that they can apply immediately.

The Program consists of the following, half-day modules:

Creating an Environment Where Things get done

· Prioritizing Your Work

· Project Management

· Barriers to Getting it Done

· Celebrating Successes

Coaching for Maximum Performance

· When is Coaching Required?

· Most Effective Coaching Techniques

· Active Listening as a Coaching Tool

· Situational Coaching

· Coaching to Improve Performance

· The Role of the Mentor

Dealing with Difficult People

· Types of Difficult Behaviour

· Managing Techniques

· Mediation/Negotiation

Managing Your Team Through Change

· The Transition Process

· Introducing Change

· Overcoming Resistance to Change

· Key Steps in Managing Change

Putting Your Skills into Action

· Case Studies

· Planning Next Steps

Administrative Details:

Location:	Downtown Toronto (details provided upon registration)
Timing:	All sessions begin promptly at 9:00am and end at 12:30pm
Cost:	$1,250 for 5 sessions (plus GST)
To Register:	Contact Monica Beauregard, mbeauregard@bridgepoint.ca 416-860-9170 x. 25

Here’s what participants said about this program:

“I have never attended a Bridgepoint session where I didn’t leave with something I could implement shortly after”

“The Program is very challenging and fun”

“Excellent!”

“This Program is helping me in my day-to-day challenges”

“Sessions are well targeted”